Insurance
All our hire vehicles come with full comprehensive insurance cover throughout New Zealand's two main Islands (The North Island and the South Island) with an excess of up to $5000 which is covered by your Insurance Excess Bond. You are not permitted to take the vehicle to any offshore Islands.
While it is included free for all hires we do offer an excess reduction where you pay a daily fee to lower or eliminate what you would be required to pay if you were to have an accident or loss.
Insurance Excess Bond
A bond from up to $5000 required to be authorised before your hire vehicle is released to you on the day of hire. This can be done by a pre authorised credit card or by bank deposit or cash before beginning your hire. Please ensure sufficient funds are available on your credit card for the bond pre-authorisation hold at the commencement of your hire. After the bond hold pre-authorisation is cancelled it may take up to 3-5 working days for funds to be available again depending on your bank.
Note: that drivers under the age of 25 are subject to a higher Insurance excess. Please contact us for details.
Third party liability insurance is also provided in case damage is caused by The Hirer to other persons or property as a result of using the vehicle, this is limited to $10,000,000.
Personal Insurance
Our full comprehensive hire vehicle insurance only covers damage or loss to the vehicle and not to you or your personal items or injury or loss. We recommend that you take out personal insurance to cover illness, loss of earnings, loss or damage to personal belongings etc.
For more information visit our Terms and Conditions page
Roadside Rescue
All vehicles are covered by AA Rental Care Roadside Assistance cover which provides roadside assistance in the event of a mechanical breakdown. If the call out is driver related (lost keys, incorrect fuel) etc a fee may apply. If a mechanical breakdown occurs the AA will attend the vehicle and attempt to fix the issue, if they are unable to fix it they will transport you and the vehicle to a place of safety for repair and contribute up to $200 towards the recovery costs. The Hirer must inform NZ Campervan Rental at the earliest opportunity in the event of a breakdown, we will endeavor to assist with the repair or arrange for a replacement vehicle if possible. If a replacement vehicle is not available we will refund you for the remaining hire period.
AA Breakdown Roadside Assistance 0800 734543, please quote the vehicle registration number.
Note: AA Roadside Cover does NOT cover repair to damage caused by accidents or vehicle recovery following an accident.